![]() to manage the returns process as quickly and as inexpensively as possible, getting this merchandise back available for sale.'' ![]() "But it's every bit as critical for retailers. "There's an expectation among shoppers of quick, easy returns in-store from purchases made online,'' she said in an email. Stephanie Nagy, a consultant with RetailNext says that "returns are a new front of competition for retailers,'' not only to please customers who don't want to spend a lot of time getting a different size or a refund, but to get those returned items back in stock to sell to someone else. ![]() The retailer claims the service will allow for returns in as little as 35 seconds. The service will extend to store purchases in 2018. The new returns process starts in November for products purchased and shipped online from. Walmart says refunds will be credited as soon as the next day. You scan the QR code for your return that was generated through the app and hand the item you're returning to an associate in the store. Later, in a Walmart store, you’ll be able to fast-track the return at customer service by jumping to a special Mobile Express Lane set up for this purpose.
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